As I've mentioned previously, I'm currently enthralled with the concept of social network analysis (SNA). An understanding of information/knowledge flow through an organization would seem to be as vital to the information age as creating oil pipelines in the manufacturing age. A quick overview of SNA: "In the context of knowledge management, social network analysis (SNA) enables relationships between people to be mapped in order to identity knowledge flows: who do people seek information and knowledge from? Who do they share their information and knowledge with?"
Posted by gsiemens at November 21, 2004 05:10 AM