Experiencing Knowledge: "The efficiency of today's knowledge management experiences has been limited by the personal ability of individuals to process knowledge. Through years of less-than-optimal knowledge-seeking, many older adults have developed ingrained habits of mind that can be difficult to re-pattern in response to a rapidly changing world. Those who were born well before the advent of contemporary information technology tools often face difficult adjustments in the workplace; significant resources must be devoted to retraining and staff development. Meanwhile, the youth of today have fewer of those habits and expect—even demand—better as we continue to benefit from the improvement in Web technologies such as Google. Such generational differences with respect to these tools will no doubt become less pronounced over time, but it is clear that we remain in an era of transition."
Posted by gsiemens at November 15, 2004 03:37 PM