Apparently, the first stage in solving a problem is defining it. It's even more of a challenge when you can't even define the solution you are intending to use. The field of knowledge management (KM) suffers from this confusion. Two people can both be talking KM principles, yet mean entirely different things...When you say KM, What do you mean? attempts to clarify things.
Posted by gsiemens at October 4, 2004 5:16 PM