E-Learning business models in the Web services era? (via Stephen): "No system can be 'complete' for long and particuarly not one which swims in the dynamic world of teaching and learning."
Comment: I'm not a big fan of one "do it all" solution (i.e. the word "enterprise" applied to learning and knowledge management results in a rash). I can see the value of enterprise systems when applied to more static/stable processes like accounting, inventory, etc. Learning and KM are too unique, varied, and chaotic to be served well by a single application. Even if a "complete" application did exist today...it's simply a matter of months before some other more complete application is available (think of how often organizations revisit/change their Learning Management Systems to something new and better). The solution to changing needs and tools is not to lock into a system...it's quite the opposite - it's the learning "anti-lock" system...build on distributed tools that communicate and are built on open standards. The entire learning process does not need to be rigid. Areas like learner registration obviously need to be centralized, but the actual learning process can be built on tools that can be extended to include additional functionality.