elearnspace

Who Knows?

A short article that just scratches the circle in the impending blending of social network analysis, knowledge management, and learning: Who Knows?: "What would you think of an assembly line where workers didn’t know where to find the parts they were supposed to attach? Absurd, you say. Heads would roll. Yet for knowledge workers, this is routine. Consider a knowledge worker stymied by a lack of information—hardly an uncommon situation. In fact, in many professions, knowledge workers spend a third of their time looking for answers and helping their colleagues do the same."