Best Set of Tools to Support Communities
Quote: “After interviewing a number of CoP builders from large global organizations and reading lots of publications on the subject, we’re finding that the set of tools they use depends upon what they want to accomplish with the CoP. Some use proprietary tools. Others use expensive tools created expressly for CoPs…What we’ve found so far is that the specific tools don’t matter so much as the capabilities they provide.”
Comment: Good post about community tools and associated functionality. I was surprised, however, that attention wasn’t given to blogs, RSS, and more informal (usually larger geographical) communities. For example, an informal community exists within the field of edutech bloggers. Most of them have never met face-to-face…but through blogging, RSS, and trackback, communications have been formed that allow for knowledge sharing and collaboration.
Best Set of Tools to Support Communities
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Honestly, in our research we haven’t heard word one about RSS or blogs from community of practice (CoP) builders . They don’t seem to be much, if at all, on the minds of these individuals in typical corporate America. Having recently entered the blogging world, I am starting to see the level of knowledge sharing and collaboration that can occur in the blogging world. See Aug. 14th post on http://www.reusability.org/blogs/steph/.
I wonder if the folks in corporate America think that blogging is just for techno folks, geeks, researchers, and/or the likes. Maybe they just haven’t encountered it at all up to this point.
Our research participants did mention informal communities both within their organizations and out that they call “communities of interest,” but they seem to be using the company’s institutionalied community software or simple listserv technology to communicate with one another.