Investing in knowledge sharing - starting on the weblog learning curve
Quote: "Many of the challenges of knowledge management are either created or aggravated by the information and technology that comprise so much of our organizational context. As technologies like email let us operate organizations of much greater scale and scope, they also create a demand for knowledge sharing across timezones and oceans that we haven't had to address before."
Comment: Yes!...and unfortunately, a perception seems to exist that the tools needed must be complex. They must be usable. Functionality can be added later. Email works (like IM) because it's very simple. Other great concepts (collaborative tools like groove come to mind) are intuitive and fairly usable...but most people seem to have a 10 second rule: If you can't explain it to me in a few sentences, I don't have time for it...question: do we adjust the tools? Or try and change the people?