Search On
Quote: "Employees are a lot like consumers when it comes to search. "The thing businesspeople get wrong is that they treat their employees like a captive audience," Berk says. "They're as fickle as consumers, and they have more hang-ups about search.""
Comment: Article presents basically two concepts of search: complex, involved tagging, and Google. Both work for different purposes...but the social uptake of a Google-like system is much higher than complex content management systems with mind-numbing taxonomies.