Building Communities--Strategies for Collaborative Learning
Quote: "When put into a learning context, however, community can be a vehicle for connecting people to other people's stories and experiences, as well as mentoring, all of which result in accelerated learning and the sharing of tacit knowledge within an organization."
Comment: According to the article, 70% of what people need to know in order to do their job is learned outside of formal training. Organizations need to foster environments that allow for rapid (informal) dissemination of knowledge. John Seely Brown's article Growing Up Digital provides an excellent overview of workplace learning.