A few weeks ago, I received an invitation to the White House. The invitation was somewhat cryptic, but basically stated that the focus on the meeting was on quality and innovation. This invite was then followed a week later with a link to a post by Ted Mitchell, Undersecretary of Education, on Innovation and Quality in Higher Education, to help prepare for the conversation.
The event organizers made it clear that no media or social media was allowed during the event in order to have an open brainstorming session. My thoughts below are suitably vague so as to not identify who else was there and the specifics of the meeting. Instead, my comments are more about my personal reactions to the conversation without going into details about who said what specifically. (I was worried that the trip would have to be cancelled as I managed to get food poisoning a few days prior to the event, but fortunately, things worked out).
1. The White House is secure. As a “foreign national” it took me over two hours to clear three layers of security, was provided a special pink badge to identify me as a foreign national and was required to navigate only with an escort (including restroom visits and ultimately WH departure). I’m baffled how people manage to jump the White House fence. I felt watched over with lovingkindness.
2. Higher education generally has no clue about what’s brewing in the marketplace as a whole. The change pressures that exist now are not ones that the existing higher education model can ignore. The trends – competency-based learning, unbundling, startups & capital inflow, new pedagogical models, technology, etc – will change higher education dramatically.
3. No one knows what HE is becoming. Forget the think tanks and the consultants and the keynote speakers. No one knows how these trends will track or what the university will look like in the future. This unknowability stems from HE being a complex systems with many interacting elements. We can’t yet see how these will connect and inter-relate going forward. The best strategy in a time of uncertainty is not to seek or force the way forward, but to enter a cycle of experimentation. The Cynefin Framework provides the best guidance that I’ve seen on how to function in our current context.
4. I was struck by how antagonistic some for-profits are toward public higher education. I sat in one session where a startup spent much of the time expressing intense dislike for higher education in today’s form “my tax dollars are going to bad actors”, ironically to be followed up with “I loved my time in university. It shaped me and made me”. It reminds me of Peter Thiel’s drop out of school and start a company. But what does Thiel expect when his money and his life is at stake? He expects, for his hedge fund: “High GPA from top-tier university; preferably in computer science, mathematics, statistics, econometrics, physics, engineering or other highly quantitative”. I’m worried that the future will have an education system where the wealthy continue to receive high quality education on campuses, but the poor receive some second-tier alternative system that prepares them mainly to work but not to be change agents in the world. This gets at the heart of a challenge in higher education. HE is a system that is deeply embedded in societal realities, including equity and justice. It’s not an ROI equation. It’s a quality of life equation. A startup or corporate entity has a primary purpose of doing what makes sense economically. It’s their job. But it conflicts with the most dominant needs of our society today: how to educate individuals from low socio-economic status. The bottom income quartile of society has seen zero increase in degree completion over the past 50 years. Any meaningful redesign of higher education, for the benefit of individuals and society broadly, has to be primarily focused on helping to move this population toward success.
5. Title IV is the kingmaker. This is the alpha agent in change. Title IV drives federal student aid in the US. Systems that are included have access to students aid funding. Those that are not included (say a bootcamp startup) do not have access. As Title IV funding changes, so will US education. I heard several pushes for voucher systems (i.e. fund the student directly and they decide what to do with the dollars). This is the main space to watch in identifying which innovations will have legs and which ones will fail to get traction.
6. Expect a future of universities being more things to more people. A future of broadening scope regionally and of greater engagement in the lives of individuals. I addressed this toward the end of this presentation, starting slide 28. Higher Education is moving from a 4 year relationship to students to a 40 year relationship
7. Expect a future of far greater corporate involvement in HE. VC funds are flowing aggressively and these funders are also targeting policy change at local, state, and national levels. We aren’t used to this level of lobbying and faculty is unprepared to respond to this. Expect it. Your next faculty meeting will involve a new student success system, a personalized learning system, an analytics system, a new integrated bootcamp model, new competency software, new cloud-based computing systems, and so on. Expect it. It’s coming.
8. Expect M & A activities in higher education. I fully anticipate some combination of partnering with companies like General Assembly, creation of in-house bootcamps, or outright acquisitions by innovative universities.
9. The scope of change is starting to settle somewhat in HE. It’s a more comprehensible landscape than it was a few years ago. We’ve had our MOOC hype moment. The system of universities globally withstood the assault (remember when this was a legitimate conference topic??). Not only that, it was discovered that MOOCs are exceptional for those on campus. Similarly, some solidification of innovative teaching and learning practices is happening and it’s making it a bit easier for leaders to respond. As stated previously, this doesn’t mean that we know what HE will look like in the future, but it does provide a firmer foundation for planning for leaders. Any university that doesn’t yet have some department or committee focused on “responding systemically to innovations and change pressures” is missing an important opportunity.
10. Higher education is a great integrator and subsumer. I fully expect a future of more, not less universities globally. They play too significant a regional and local economic and identity role for regions to not expect a university in their backyard. Look how hard it has been to kill Sweet Briar. The clock is ticking on the nonsense of Drucker and Christensen’s statements about 50% campus closures. We are entering the golden age of learning. Why would we kill our universities?
11. I was stunned and disappointed at the lack of focus on data, analytics, and evidence. In spite of the data available, decision making is still happening on rhetoric. We don’t understand the higher education market analytically – i.e. scope, fund flows, student flows, policy directives, long term impact, – well nationally and internationally. I want to hold both universities and corporate sectors to accountability in their claims of impact. We can’t do that without a far better data infrastructure and greater analytics focus.
12. I’m getting exceptionally irritated with the narrative of higher education is broken and universities haven’t changed. This is one of the most inaccurate pieces of @#%$ floating around in the “disrupt and transform” learning crowd. Universities are exceptional at innovating and changing. Explore any campus today. It’s a new world on most campuses, never mind the online, competency, and related systems. And if your slide deck includes an image of desks and argues that nothing has changed, you’re being dishonest and disingenuous. Repent. Healing is possible for you, but first you must see the falseness of your words.