Social media is now a stratospherically ambiguous term. I mean, really, what does it mean? Apparently, everything is social media – a blog, a youtube video, a mobile phone. What isn’t social media?? This lack of clarity is always a good indication that the hype cycle is feeding itself.
With that vagueness in mind 10 ways social media will change in 2010 looks to the future and offers potential trends. Most notable: enterprise use, mobile phones, ROI, and greater online/offline synchronization.
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