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The Office Chart That Really Counts

The Office Chart That Really Counts: “Given the current emphasis on managing talent, companies are hungry for ways to find and nurture their organizations’ most in-the-know employees. And as innovation becomes more critical to corporate survival, the tool lets managers survey the informal interactions between different groups of employees that lead to exciting new ideas.”
Social network analysis continues to gain the attention of managers. I imagine it is unsettling to find out that carefully crafted organizational charts fail to capture how things really work. Networks “settle” to a point that permits them to function in spite of bottlenecks or obstacles. Those “in the know” are often not properly reflected in the hierarchy chart.
See also Untangling Office Connections