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Online Learning and the ROI of Training High-Tech Wizards

Online Learning and the ROI of Training High-Tech Wizards : “When determining the ROI of e-learning investments, “the vast majority [of businesses] measure what they can easily — usage and completion, for instance,” IDC’s Michael Brennan noted. “However, a small but growing portion are [beginning to] assess if the material employees are training on is useful to their day-to-day job.”
Similar to a recent post on analytics…it seems that people are speaking different languages in regards to ROI. Managers want results that can be inserted into reports…learners want to better do their work. The training/elearning challenge is to provide both, measure both (in their own way)…and sell the concepts to the appropriate funders. Fun job.