I’m trying to wrap my head around the relationship between elearning, knowledge management, and electronic performance support. I’ll start with general definitions of each:
Elearning: Learning enabled by technology…improving accessibility and effectiveness…placing the learner in control…the model of learning for today’s societal/organizational needs (linked, connected, open)
Knowledge management: the blending of technology, people, information, processes to create organizational awareness of what is known/exists…and to utilize the “known/exists” to create value for the organization. (KM is tough to identify…if you don’t like my ad hoc definition…feel free to suggest a different one…:). More KM definitions: What is KM).
Electronic performance support systems (EPSS): Electronic help/support available to employees/students when it is needed. More info: What is EPSS?
Okay, so elearning is basically about learning, KM is about generating organizational value from “what is known/exists”, and EPSS is focused on providing support for people at the time of need.
To align them by strategic role in an organization: elearning is created to ensure staff/student competence in a certain area…knowledge is captured and placed into the “system” to ensure information is “fresh”/current…EPSS delivers the blend of elearning/KM to people when needed. Currently, they are not at all integrated in most organizations. I think they should be…they should all feed off the same database…any thoughts?