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Content and Knowledge Management

When Content Management and Knowledge Management Collide
Quote: “Organizations tend to look at content management as content that’s good enough for outside folks, while they refer to knowledge management as the sharing of knowledge primarily by inside folks. We think the time is ripe for a collision. A blend of content management systems and knowledge management tactics may provide just the combination a company needs.
Comment: Article lists many similarities between content and knowledge management…and concludes with “The traditional definition of content management focusing only on data meant for external people is narrow-minded, while the traditional definition of knowledge management is too all-encompassing to be truly useful. By expanding your thinking to include internal content, a corporate content structure, access to key enterprise data and expertise information, you can then leverage your organization’s technology to maximum benefit.” Article seems to build on many insights provided by Marc Rosenberg in his book Elearning